Who we are
Our website address is: https://www.myntedvault.com
Effective Date: 01/08/2025
At Mynted Vault, your privacy is important to us. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information.
What we collect
We may collect the following types of personal information:
- Your name
- Email address
- Shipping and billing address
- Phone number
- Payment details (via secure third-party payment gateways only)
- Purchase history
- IP address and device/browser information (for site analytics and security)
How We Collect Your Information
We collect personal information when you:
- Place an order through our website
- Sign up for our newsletter or marketing updates
- Contact us via email, social media, or contact forms
- Interact with our website through cookies or analytics tools
Why We Collect Your Information
We collect and use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate updates or promotions (if you opt-in)
- Improve our website and shopping experience
- Comply with legal and regulatory obligations
Disclosure of Information
We do not sell your personal information. We may share your information with:
- Trusted third-party service providers (e.g., payment processors, shipping carriers)
- Platforms that support our website and e-commerce functionality
- Legal authorities if required by law
All third parties are required to handle your data in accordance with relevant privacy laws and only for the purpose of providing their services.
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and understand how visitors use our site. You can choose to disable cookies via your browser settings.
Who We Share Your Data With
We do not sell or share your personal data with third parties for marketing purposes.
We only use your information to provide essential services, such as processing orders and delivering your purchases. In some cases, limited information may be handled by trusted third-party providers (such as payment processors or delivery services), but only to the extent required to complete your transaction. These parties are obligated to protect your data in line with Australian privacy regulations.
We may also use automated tools (like spam detection services) to maintain the safety and integrity of our website.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This helps us recognise and automatically approve follow-up comments instead of holding them in a moderation queue.
For users that register on our website (if applicable), we store the personal information provided in their user profile. All users can view, edit, or delete their personal data at any time. Site administrators can also access and manage that data.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. This includes secure servers, encryption where appropriate, and limited access controls.
Marketing Communications
If you’ve opted in, we may send you promotional emails. You can unsubscribe at any time via the link in those emails or by contacting us directly.
If you have an account on this site, or have left comments, you may request an exported file of the personal data we hold about you. You may also request that we delete any personal data we hold about you. This excludes any data we are required to retain for legal, administrative, or security purposes.
Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website with the effective date listed above.
If you have any questions or concerns about how your personal information is handled, please contact:
Mynted Vault
Email: myntedvault@gmail.com